Functionality for publishing content directly to Zendesk, the cloud-based help desk solution used by more than 200,000 organizations worldwide.Now authors have the ability to create new micro-content or tag existing content as micro-content that can be easily digested by chatbots and other machine-learning and artificial intelligence (AI) MadCap Flare 2019 introduces another industry first with a new built-in Micro Content Editor. As a result, content developers can leverage one integrated system to streamline their content delivery, from authoring, publishing, and translation to cloud-based project, content, and workflow management. MadCap Central is the first cloud-based platform for content and project management designed specifically for the documentation industry. MadCap Flare offers cutting-edge technical authoring and publishing capabilities with advanced features to maximize authoring efficiency, content reuse, and multi-channel publishing. Combining the power of desktop authoring with the convenience of the cloud, MadCap AMS provides a complete solution to support the entire content development lifecycle. MadCap Flare and MadCap Central are part of the MadCap Authoring and Management System (AMS). Together, the latest versions provide more comprehensive functionality for creating, reviewing, and delivering modern online Help, technical documentation, training content, and knowledge management centers. With the new release, users also can drag and drop images into a topic or snippet on MadCap Central rather than having to insert image files.MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft Visual Studio, announced that the MadCap Flare 2019 and MadCap Central April 2019 Release are now available. Images can be copied and pasted when they are located in the same MadCap Central topic or snippet. Table formatting is retained when copying and pasting tables within and between files in MadCap Central. Formatting is retained when copying and pasting text. In addition to AI Assist, the latest version of MadCap Central features enhancements to the Content Editor to copy and paste content within MadCap Central. Meanwhile, the Diff feature in AI Assist enables authors and editors to see the differences between the original content and the revised text from a ChatGPT response.ĪI Assist documentation provides examples of how to use ChatGPT for producing new content, rewriting content, enforcing style guide rules, fact checking, providing feedback, search engine optimization (SEO), summarizing text or videos, creating regular expressions, using the corporate voice, translating content, and writing scripts and code. Additionally, each time a user receives a ChatGPT response, AI Assist opens a toolbar for editing the response, such as setting styles, applying bulleted or numbered lists, inserting images, and adding tables. MadCap Central with AI Assist allows customers to connect their MadCap Central licenses to ChatGPT, insert ChatGPT responses into topics and snippets, or even replace existing text that was initially selected. "With the addition of AI Assist to our MadCap Central content management platform, we are empowering these highly skilled professionals to harness the power of ChatGPT in an integrated, controlled, and relevant way to deliver content faster while complying with company standards." "Technical writers, trainers, and other content developers face greater pressure than ever to keep pace with changes to their business, from new products and services to improved best practices and evolving government and industry reporting mandates," said Anthony Olivier, MadCap Software's founder and CEO, in a statement.
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